Still not completely satisfied? Returns at iPaddy
At iPaddy you have the right to return your order within 30 days of receipt without giving any reason (right of withdrawal).
Withdrawal period
The 30-day period starts on the day on which you (or a designated third party) acquire physical possession of the product. You then have 7 days to return the product.
Request a return
You can register your return via this link:
To request a return you need your order number. You will find this in the confirmation email of your order. The order number starts with a #.
What happens after your return?
After receiving your return you will receive:
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A full refund, including standard shipping costs
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Unless you chose a more expensive shipping method than standard when ordering
Refund:
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This is done via the same payment method you used to pay
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Within 14 days of receiving your return
NB:
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We may wait to refund until we have received the return shipment
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You are on time if you send the package before the end of the 7 days after notification
Returns Conditions
To prevent damage or delay, we ask you to take the following conditions into account:
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If possible, return in original packaging
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Pack the product properly - preferably in an extra outer box
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No stickers or tape directly on the original packaging
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Remove Apple ID/account and empty iPad (click here for step-by-step plan)
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Add the invoice or a copy thereof to the package
Please note: you are liable for diminished value if you have used the product in a way that goes beyond what is necessary to assess it. We will send back any returns that do not meet the conditions.
Return address
iPaddy BV
Returns Department
Deurningerstraat 145
7522 CA, Enschede
The Netherlands
Do you have questions about returns? Please feel free to contact us - we are happy to help!
Contact details
📞 053 - 2340234
📧 info@ipaddy.nl
